Selected Projects

My work is at the intersection of language and technology. See below for a sampling of projects, and feel free to email me for my conversational UX research and design portfolio.

Lead author on an in-progress patent disclosure for a predictive model for virtual agent-based displays of emotion.

Conversation and interaction design for automated order taking technology (via Watson Orders, formerly McDTechLabs).

Dialog management system improvements for Watson Assistant and pattern design to solve misunderstandings with voice-based agents.

Phonetic data validation for automatic speech recognition in Spanish and English for Sound Hound.

Website design workshops and 1:1 design consultations for BuffsCreate at the University of Colorado.

Surveys, contextual inquiry, and ethnography to asses effectiveness of tutoring methods at Central Washington University.